Usability Testing Template

What is a usability testing template?

This template gives you a structured script for running usability tests. It helps you observe how users navigate tasks, where they get confused, and what causes friction — so you can make targeted improvements backed by real evidence.

Questions you can answer with this template

Without any guidance, can you find where to complete the task we described?

What were you expecting to happen when you clicked that?

At any point, did you feel unsure about what to do next?

If you could change one thing about this experience, what would it be?

Why use this template?

Using a consistent testing template means you can compare results across sessions, track improvements over time, and build a shared understanding of usability issues within your team — all without needing a formal lab setup.