Net Promoter Score (NPS) Survey Template
Measure loyalty and find out who your biggest advocates are.
Contact us to use this template
Measure loyalty and find out who your biggest advocates are.
Contact us to use this templateThis template helps you run a Net Promoter Score survey — one of the simplest and most widely used ways to measure customer loyalty. It captures how likely customers are to recommend you, and why, giving you both a numeric benchmark and qualitative insights.
On a scale of 0 to 10, how likely are you to recommend us to a friend or colleague?
What is the main reason for your score?
What could we do to earn a higher score from you?
What is the one thing we do best that you would tell others about?
Running regular NPS surveys with this template lets you track loyalty over time, segment promoters from detractors, and quickly identify what is driving each group. It is a lean and effective way to keep a pulse on how customers feel about you.