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User Needs Interview Template

Uncover what your users truly need — in their own words.

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What is a user needs interview template?

This template gives you a structured way to interview users about their core needs, goals, and frustrations. Rather than jumping to solutions, it helps you deeply understand the problems users are trying to solve — so your product can address what actually matters.

Questions you can answer with this template

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What is the most important thing you are trying to accomplish with a tool like this?

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What gets in the way of achieving that today?

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On a typical week, where do you spend the most time and effort?

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If you could wave a magic wand and fix one thing, what would it be?

Why use this template?

Running needs interviews with this template gives your team a shared, evidence-based understanding of what users are trying to do. It reduces the risk of building features no one asked for — and increases the chance that what you ship genuinely helps.