Measure what percentage of users can complete your key tasks.
Contact us to use this templateThis template helps you set up and run task success rate tests — where users attempt to complete specific tasks and you record whether they succeed, fail, or need assistance. It is one of the clearest, most objective ways to measure the usability of a specific workflow.
Starting from the home page, can you find where to complete the key task?
Were you able to complete the task without any help?
How difficult was it to complete the task on a scale of 1 to 5?
Was there anything that prevented you from completing the task?
Task success rate data from this template gives you a clear, objective metric for usability. Tracking success rates across design iterations makes it easy to see whether your changes are actually improving the experience — or making it worse.