Cognitive Walkthrough Template

What is a cognitive walkthrough template?

This template guides evaluators through a cognitive walkthrough — a structured method for assessing how easily new users can figure out how to use a product without training or support. It is especially useful for evaluating the learnability of new or complex interfaces.

Questions you can answer with this template

Will the user know what to do to achieve their goal at this step?

Will the user notice that the correct action is available?

Will the user understand that the correct action will lead to their goal?

After performing the action, will the user receive clear feedback that they are on track?

Why use this template?

Cognitive walkthroughs run with this template help you catch learnability issues before real users encounter them. By systematically stepping through your product from a new user perspective, you can identify unclear actions, missing feedback, and confusing flows early.