Efficiency Interview Template

What is a efficiency interview template?

This template is designed to help you understand how efficiently users complete tasks with your product. It provides focused questions that surface time-wasting steps, confusing workflows, and opportunities to make the experience smoother and faster.

Questions you can answer with this template

How long does it typically take you to complete this task?

Which steps in this process feel unnecessary or repetitive?

Have you found any shortcuts or workarounds to get things done faster?

If you could remove one step from this process, which would it be?

Why use this template?

By using this template consistently, you collect comparable data on where users struggle with efficiency. This helps your team prioritise the improvements that will have the biggest impact on time savings and user satisfaction.