Customer Satisfaction Interview Template
Measure satisfaction and understand what drives it.
Contact us to use this template
Measure satisfaction and understand what drives it.
Contact us to use this templateThis template gives you a structured way to interview customers about their overall satisfaction with your product or service. It helps you go beyond a star rating to understand the real reasons behind how customers feel — and what would make them even happier.
On a scale of 1 to 10, how satisfied are you with the product overall?
What is the one thing you like most about using it?
What is the one thing you would most like to see improved?
Would you recommend us to a friend or colleague? Why or why not?
This template makes satisfaction interviews fast to run and easy to analyse. With a consistent format across all conversations, you can track satisfaction trends over time and quickly identify which areas need the most attention.