Enterprise Level Security
Security is paramount
in everything we do
Being a software business operating in the market research sector, Terapage recognises the paramount importance of safeguarding customer data privacy and upholding its security. Our commitment to protecting your data is ingrained in every aspect of our operations, from platform functionalities to our processes and infrastructure. We remain unwavering in our dedication to meeting your data security requirements without compromise.
See our security documentation
Compliant and Versatile
Terapage consistently meets or surpasses the latest standards outlined by major international data privacy and security regulations. This encompasses compliance with GDPR (EU and UK versions), CCPA, Canada’s PIPEDA, and industry-specific laws such as US HIPAA. We maintain memberships with several research organizations and adhere to their globally recognized research standards. Our legal experts vigilantly monitor shifts in global legislation to guarantee that our contractual agreements and service provision consistently fulfill all obligations. This commitment ensures that you can confidently fulfill yours.
See our security documentationIntegrated Privacy Features
Privacy and data security controls are deeply integrated into the Terapage platform, offering simplicity and flexibility for Administrator users to configure their sites according to privacy needs. Furthermore, the platform incorporates numerous best practices such as data encryption, anti-virus protection, content filtering, and more, to automatically safeguard all stored data. Whether conducting an anonymous study or capturing detailed Personally Identifiable Information (PII), Terapage equips users with the necessary capabilities to do so confidently and securely.
Increased trust & reliability
Maintaining the integrity of your research relies on having confidence in your participants. Terapage offers various methods to authenticate and screen participants, providing assurance that they are genuine and the intended invitees. From traditional complex passwords and two-factor authentication (2FA) to OAuth, OKTA, and Single-Sign-On automations, our cutting-edge platform securely integrates with any external user source.
See our security documentation
State of the art hosting
and Infrastructure
Terapage is hosted on the Amazon Web Services (AWS) cloud, leveraging its capabilities to guarantee scalability to accommodate the most rigorous requirements. We exclusively utilize world-class sub-processors like Microsoft Azure, Google, Odoo, and Agora, ensuring the reliable and secure delivery of every aspect of the Terapage system.
Security is our
daily commitment
While robust technical platform capabilities and infrastructure are crucial, they represent only one aspect of the solution. At Terapage, our people and processes are equally secure, prioritising customer data privacy and protection. Starting from our rigorous hiring process to ongoing employee training and evaluations, process enhancements, and beyond, we are committed to safeguarding your data from the very first interaction with Terapage.
See our security documentation
Case Studies
See how others worked with us
Extra services to ensure that you succeed
We understand that our platform may need to be supported with both the standard and optional packages in order to help you succeed in the research, that is why we offer valuable services that are customised according to the needs of your research.
