Tailored Support For Your Success
Extra help exactly how you need it
Whether you prefer a co-pilot approach or want us to take total control of your project to free up your time for other tasks, we have everything you need for a successful project. Our support offerings encompass a wide array of options, allowing you to tailor your research experience to your specific requirements. Rest assured,we have you covered, no matter what you need.
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Support for any size of research team
Whether you are a researcher who prefer a hands-on approach, our platform-only option provides you with the tools and resources to run your projects seamlessly from start to finish with support from us only when you need it. Additionally, we offer self-service training platform, moderation, and reporting, along with in-app help resources, email, livechat and phone support. To further ensure optimal performance, we conduct a pre-launch check, guaranteeing that your study is set up for success.
Get in touchQuick launch and a very soft landing
Designed with your research success in mind, our quick launch support includes all the support that you need in reviewing and setting up your research activity guides. We will also assist you in uploading your participants and sending out invitations, ensuring a smooth and efficient process. With our quick launch support, you will have the support you need to get your research project up and running quickly and effectively.
Tailored support services
Looking for additional support beyond what we are offering? Our dedicated team of in-house research experts is here to assist you every step of the way. Whether you need guidance on your research project or community setup, advice on best practices, or strategic consultation, our experts have the knowledge and experience to help you achieve success.
Get in touchOngoing co-pilot with you in control
Looking to engage with your target audience through an immersive and ongoing research community? If you're unsure where to begin, our co-pilot approach is the perfect solution. With our collaborative model, you will have access to comprehensive technology and service support while maintaining an active role in the research process. Together, we will navigate the journey, ensuring you have the necessary resources and expertise to drive meaningful insights. Join forces with us and unlock the full potential of your research goals.
Vast network of research partners
Our extensive network of research partners spans across the globe, with a lot of supplier partners ready to collaborate as an extension of our dedicated team. Services ranges from participant recruitment, study planning and design, incentives to moderation and research management. Leverage our vast network to seamlessly access the resources and expertise you need for a successful research endeavour.
Get in touchAnd even more support just how and when you need it...
Our support offerings comes with a lot of flexibility to allow for a mix-and-match according to your circumstances.
Extra services to ensure that you succeed
We understand that our platform may need to be supported with both the standard and optional packages in order to help you succeed in the research, that is why we offer valuable services that are customised according to the needs of your research.
