AI-moderated chat interview in Terapage with the AI moderator asking a question

Dynamic Questioning For Authentic Responses

Terapage’s AI-Moderated Chat Interview dynamically adapts to participant responses, ensuring every conversation feels genuine and tailored. The AI-driven system uses your pre-designed research questions and intelligently selects follow-up probes based on participant responses whilst aligning to the research context and scope. This adaptability creates an engaging and conversational experience, allowing researchers to delve deeper into participant thoughts and uncover nuanced insights.

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Integrated Multimedia Support

The AI-Moderated Chat Interview supports multimedia elements, enabling researchers to share videos, images, and audio files as part of the interview process. Participants can respond directly to these stimuli, providing context-rich feedback that goes beyond text-based answers including uploading multimedia files. This capability is ideal for product testing, creative concept evaluations, and scenario-based research. There is in-built speech-to-text and text-to-speech capabilities to allow the participants to speak instead of type.

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Participant sharing an image in a text-based AI-moderated interview on mobile
Terapage: online qualitative and quantitative market research platform
Interview transcript in Terapage with tagged answers and AI analysis tabs

AI-Powered Analysis And Transcriptions

Terapage automatically transcribes participant responses in real time, offering accurate, searchable transcripts that streamline analysis. The integrated sentiment analysis tool identifies emotional tones, helping researchers quickly gauge participant attitudes and reactions. These AI-powered features save time while ensuring no insight is overlooked. These tools streamline analysis and save valuable time. Additionally, it offers several AI analysis such as wordcloud, sentiments analysis, automatic theming, codes and excerpts.

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Customisable Interview Flows

Researchers have complete control over the structure and tone of their interviews. Terapage allows you to create customisable paths, incorporating branching logic to guide participants based on their answers. This flexibility ensures that each interview aligns perfectly with the objectives of your study, capturing the depth and focus required.

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Study objective and Generate AI Questions in Terapage
Terapage: online qualitative and quantitative market research platform
Participant recording a spoken answer that is transcribed into the chat on mobile

Device Compatibility & Multilingual Support

Terapage makes it easy to connect with participants by providing a mobile-compatible platform and worldwide accessibility through multilingual support. The platform’s AI seamlessly translates questions, responses and reports with cultural subtleties that retains the meaning of the conversation, ensuring inclusivity and accessibility for diverse audiences. This feature is invaluable for global studies, providing consistent and reliable results across multiple languages.

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Transcripts Review & Monitoring

While the AI conducts interviews autonomously, researchers can review the transcripts and conversations to ensure that it aligns to their research goals. This feature enables interview monitoring, giving you the flexibility to make changes, provide further guidance, or adjust the interview flow as needed. Transcripts review and monitoring ensures quality control and adds an extra layer of reliability to the automated process.

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Colorful double-ring sentiment dashboard showing 90 total responses, mood categories and granular sentiments
Terapage: online qualitative and quantitative market research platform
Mandatory e-consent screen participants accept before an AI-moderated interview

Secure & Compliant Data Handling

Security and data protection are at the heart of Terapage’s AI-Moderated Chat Interview. All interactions are conducted in a secure, encrypted environment, ensuring participant privacy and compliance with global data protection standards such as PIPEDA, CCPA, HIPPA and GDPR. This allows researchers to focus on generating insights without compromising on security. Additionally, Terapage is a ISO 27001:2022 and ISO 9001:2015 certified company. We are committed to security and quality by design.

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Why Choose Terapage AI-Moderated Chat Interview?

Terapage’s AI-Moderated Chat Interview is more than just a tool—it’s a transformative way to conduct qualitative research. By combining dynamic AI conversations, multimedia integration, and advanced analytics, this feature delivers authentic, in-depth insights with exceptional efficiency. Whether conducting interviews at scale or exploring individual participant narratives, Terapage offers a smarter, more engaging approach to research. Discover how Terapage can empower your research efforts and redefine the interview process.

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Interview completed message at the end of a text-based AI-moderated interview
Terapage: online qualitative and quantitative market research platform

Extra services to ensure that you succeed

We understand that our platform may need to be supported with both the standard and optional packages in order to help you succeed in the research, that is why we offer valuable services that are customised according to the needs of your research.

Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform