Terapage: online qualitative and quantitative market research platform

Dynamic Live Discussions

The Live Group Chat feature is designed to foster vibrant, real-time conversations among participants. Researchers can host up to 100 participants in live video discussions or hundreds in a text-based chat room. The platform enables threaded responses, ensuring discussions remain organised and on-topic. By encouraging collaboration and free expression, researchers can capture diverse perspectives and uncover rich insights.

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Interactive Whiteboard for Enhanced Collaboration

Terapage’s integrated whiteboard brings a new dimension to live group chats. Researchers and participants can brainstorm ideas, annotate images, or visualise concepts together in real time. The whiteboard is perfect for ideation sessions, creative feedback, or mapping participant thoughts, providing a collaborative space that enhances understanding and engagement. Elevate the quality of conversation by using visuals to bring everyone on the same page.

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Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform

Terapage: online qualitative and quantitative market research platform

Rich Media Sharing for In-Depth Feedback

The Live Group Chat activity supports multimedia sharing, allowing researchers to present stimuli such as images, videos, or documents directly within the chat environment. Participants can view, discuss, and interact with these materials in real time. This feature is particularly useful for product testing, concept evaluations, and campaign reviews, ensuring that everyone is on the same page with comprehensive and context-driven feedback.

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Live Polling and Quick Reactions

To keep discussions dynamic and interactive, Terapage's live group chat activity enables live polling and quick reactions within group chats. These are referred to as "In-Meeting tasks". Researchers can pose instant questions or gather participant opinions on key topics, providing valuable insights on-the-fly. Quick reactions, such as likes or emojis, allow participants to express their sentiments effortlessly, adding an additional layer of engagement.

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Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform

Terapage: online qualitative and quantitative market research platform

Private Backroom for Researcher Collaboration

Behind the scenes, researchers, translators, and collaborators can collaborate in a private backroom during live group chats with just a click of a button. This space allows for real-time coordination, sharing observations, and refining discussion strategies without disrupting the flow of the participant conversation. The backroom ensures that the research remains agile and adaptive to emerging insights.

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Customisable Participant Controls

Terapage Live Group Chat Activity offers customisable controls to personalise the participant experience. Researchers can manage participant permissions, control access to specific tools such as camera, microphone, speakers, screen sharing and whiteboard, or moderate discussions with ease. Whether guiding a focused discussion or encouraging open dialogue, these controls ensure that every session aligns with the study’s objectives.

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Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform

Terapage: online qualitative and quantitative market research platform

AI-Driven Transcriptions and Summaries

The platform integrates advanced AI to provide real-time transcriptions and summary of live group chats, capturing every word with precision. Researchers can revisit the transcript to identify key themes or moments, while AI-powered summarisation tools condense lengthy discussions into concise, actionable insights. These tools streamline analysis and save valuable time. It also offers several AI analysis such as wordcloud, sentiments analysis, automatic theming, codes and excerpts.

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Scalable and Flexible for Any Study

Terapage Live Group Chat adapts to the needs of any research project, whether hosting a small, focused discussion or engaging a large group of participants. The platform’s scalability ensures consistent performance and seamless engagement, regardless of the group size or format. Carefully built to ensure that high performance remains constant regardless of scalability needs.

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Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform

Terapage: online qualitative and quantitative market research platform

Secure and Compliant Environment

Security and data protection are at the heart of Terapage’s Live Group Chat feature. All interactions are conducted in a secure, encrypted environment, ensuring participant privacy and compliance with global data protection standards such as PIPEDA, CCPA, HIPPA and GDPR. This allows researchers to focus on generating insights without compromising on security. Additionally, Terapage is a ISO 27001:2022 and ISO 9001:2015 certified company. We are committed to security and quality by design.

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Extra services to ensure that you succeed

We understand that our platform may need to be supported with both the standard and optional packages in order to help you succeed in the research, that is why we offer valuable services that are customised according to the needs of your research.

Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform