01

Upload Audio, Video or Transcripts

Bring in interviews you ran outside Terapage, whether they took place on Zoom, Webex, by phone or face to face. Upload the recording or the transcript and keep it alongside the rest of your study.

Choose files from your device, a cloud upload, Zoom or Webex. Several files can be analysed as separate interviews or as one combined session.

  • Audio: MP3, WAV, AAC, OGG
  • Video: MP4, AVI, MOV, WMV
  • Transcripts and documents: TXT, VTT, TSV, SRT, DOC, DOCX, PDF
A transcript file uploaded and previewed
Interview mode set to Video and format set to One-to-One Interview
02

Describe the Interview in a Few Clicks

Give the activity a name, choose the file type and, if you like, add the interviewer’s name. Leave it blank and the analysis can detect the interviewer for you.

Tell Terapage how the interview was run so the analysis has the right context.

  • Interview mode: Face-to-Face, Telephone, Video or Instant Messaging
  • Interview format: Live Group Chat, One-to-One Interview or Semi-Focused Group
03

Analysis Starts Straight Away

As soon as you import, the activity is saved and the analysis starts in the background. You can leave the page while it runs.

When you import several files separately, each one is analysed in parallel and shows whether it is queued, processing, completed or failed. You receive an email when the analysis is ready.

What happens next after an interview is imported
Imported interview transcript in Terapage with interviewer and participant turns labelled by tone
04

Transcripts with Speakers and Tone

Audio and video imports are transcribed with speakers and, where available, timestamps. Each answer is labelled with its tone so you can see how people felt as well as what they said.

Search the transcript, manage speakers, identify the interviewer and choose which participants to include.

05

AI Summary, Analysis and Word Cloud

Every imported interview gets the same analysis as interviews run in Terapage: an AI summary, AI analysis, manual insights and a word cloud.

Where the data supports it, the analysis brings out sentiment, themes, quotes, excerpts and key moments. Export the results or ask questions with Talk to your data.

AI analysis of an imported interview in Terapage with sentiment categories and a ring chart

Extra services to ensure that you succeed

We understand that our platform may need to be supported with both the standard and optional packages in order to help you succeed in the research, that is why we offer valuable services that are customised according to the needs of your research.

Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform
Terapage: online qualitative and quantitative market research platform

Analyse Your Interviews in Terapage

Start a free trial and import an interview you have already run to see its transcript, AI summary and analysis in one place.

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Frequently Asked Questions!

What is Import an External Interview?

It lets researchers bring interviews conducted outside Terapage into a study, so the recording or transcript is transcribed, summarised and analysed in the same place as the rest of their research.

Which file types can I import?

Audio (MP3, WAV, AAC, OGG), video (MP4, AVI, MOV, WMV) and transcripts or documents (TXT, VTT, TSV, SRT, DOC, DOCX, PDF). Maximum file sizes are set in your workspace configuration.

Can I import interviews from Zoom or Webex?

Yes. As well as uploading from your device or the cloud upload picker, you can choose recordings from Zoom or Webex.

How long does the analysis take?

Analysis starts as soon as the interview is imported and runs in the background. Video and audio files can take a few minutes to upload, transcribe and analyse, and you are notified by email when the results are ready.

What results do I get?

A transcript, an AI summary, AI analysis, manual insights and a word cloud. Where the data supports it, the analysis also shows sentiment, themes, quotes, excerpts and key moments, and results can be exported.