Synthetic data explained: AI personas and synthetic users for market research on Terapage

Synthetic Data Explained: A Beginner's Guide for Researchers

Quick answer: Synthetic data is research data produced by AI personas, called synthetic users, that behave like a target audience. Researchers use it as a pre-research layer: build personas, run a synthetic activity in minutes, review the AI analysis, then validate the strongest findings with real participants. It speeds up early research but does not replace real people.

Key takeaways

  • Synthetic users are the AI participants; synthetic data is the feedback they produce, such as survey answers, ratings, interview responses and diary entries.
  • On Terapage, each activity lets you build personas from up to 13 attribute categories and 50 attributes in total.
  • A synthetic activity with ten AI agents typically completes in about three minutes.
  • Terapage estimates synthetic users can cut early-phase research costs by 50–70% and shorten timelines by two to four weeks.
  • The beginner workflow is Simulate → Test → Learn → Activate: synthetic data explores, real participants validate.

“Run it synthetic first.” More and more researchers are hearing this instruction, often before anyone has explained what synthetic data actually is, how it is created, or how far its results can be trusted.

This is where platforms like Terapage come in. Its synthetic users and data solution lets researchers create AI personas, run early tests in minutes, and then validate the strongest findings with real participants, all within one research workflow.

What Are Synthetic Data and Synthetic Users?

Synthetic data (noun): research data created by AI personas rather than collected from real people. Synthetic users are the AI participants who produce it. Also called synthetic respondents or synthetic participants.

Synthetic users are AI personas that act like your target audience. Synthetic data is what they produce: survey answers, ratings, interview responses and diary entries. In short, synthetic users are the participants, and synthetic data is their feedback.

Think of it as a flight simulator for research: realistic practice before the real study.

On Terapage, these personas are based on real-world behaviour patterns, so their answers feel realistic rather than random. The Synthetic Users & Data solution helps teams test ideas before running research with real people. For a deeper look, read about the benefits of synthetic data and how to use synthetic data responsibly.

Terapage Synthetic Users and Data module overview showing privacy protection, cost efficiency, scalability and experimentation benefits
Figure 1: The Synthetic Users & Data module explains how research-ready synthetic data reflects real-world patterns while protecting participant privacy.

Key Terms Every Beginner Should Know

Before you run your first synthetic study, it helps to know the language. Here are the terms you will come across most often.

Synthetic data
Data created by AI that mirrors how real people behave, without coming from any real individual.
Synthetic users
AI-generated participants who take part in surveys, interviews or diary tasks in place of real people.
AI personas
The profiles that shape each synthetic user, such as their age, location, job, lifestyle and buying habits.
Synthetic respondents
Another name for synthetic users, most often used in surveys and quantitative research.
Real (primary) participant data
Answers that come directly from real people, gathered through participant recruitment, research panels or insight communities.
Fidelity
How closely synthetic data matches real-world data. The higher the fidelity, the more likely your synthetic findings will hold up with real people.
Hybrid research
An approach that uses synthetic data to explore ideas early and real participants to confirm them later, often within one mixed method research workflow.
Synthetic journal activity completed by AI personas with individual and combined AI-generated entries
Figure 2: A synthetic journal activity completed by AI personas, with individual and combined AI-generated entries ready for analysis.
Synthetic text responses written by AI personas, each from the perspective of its own profile
Figure 3: Synthetic text responses from AI personas, each written from the perspective of the profile it was built on.
Synthetic image upload task in which an AI participant shares and describes an image
Figure 4: A synthetic image upload task in which AI participants share and describe images, just as real participants would.

How Is Synthetic Data Generated?

You don't need a data science background to create synthetic data. On most research platforms, it comes down to four simple steps:

  1. Define your audience: Choose the traits that describe the people you want to study, such as age, location, profession or buying habits.
  2. Build AI personas: The platform creates AI participants that match those traits and behave like real people would.
  3. Run your activities: The personas complete the tasks you set, from surveys and rankings to journals and interviews.
  4. Review the results: AI analysis summarises the responses and highlights sentiment, themes and patterns for you to explore.

On Terapage, you can build personas from a wide range of traits, including professional, financial, lifestyle and even medical attributes. Each activity lets you choose up to 13 categories and 50 attributes in total, so your personas stay focused without losing the diversity your study needs.

AI persona attribute categories in Terapage, including physical, medical, psychological, professional and financial attributes
Figure 5: Researchers choose persona attributes across up to 13 categories, from physical and medical traits to professional, academic and financial ones.

How to Run Your First Synthetic Study on Terapage (Step-by-Step)

Terapage organises synthetic research around a simple workflow: Simulate → Test → Learn → Activate. Here is how a beginner can move through each stage, from building AI personas to validating results with real people.

Step 1 – Simulate: Build Your Synthetic Participants

Start by deciding who your synthetic participants should be. In the Synthetic Users & Data area, pick the traits that match your audience. Each category opens into specific options, such as age, gender, skin tone or fitness level, so you can describe your audience in detail.

Physical attribute category for synthetic personas expanded into age, gender, skin tone, hair type and fitness level
Figure 6: Each attribute category opens into specific traits, such as age, gender, skin tone or fitness level, so personas can be defined in detail.

If your audience is niche, you can add your own category. This helps when standard fields don't quite fit, for example students with specific extracurricular interests or patients following a particular treatment path.

Researcher adding a custom attribute category to simulate a niche or hard-to-reach community
Figure 7: Researchers can add their own attribute categories to simulate niche or hard-to-reach communities.

Step 2 – Test: Choose a Synthetic Activity

Next, choose the research activity your synthetic participants will complete. Terapage offers a full gallery of synthetic research activity types, each mirroring its real-participant equivalent:

Once launched, synthetic activities run quickly. A typical activity with ten AI agents completes in about three minutes, and Terapage sends an email notification when results are ready. Terapage estimates that synthetic users can cut early-phase research costs by 50–70% and shorten timelines by two to four weeks.

Gallery of synthetic research activity types including AI interview, journal, document review, poll, matrix and rank-it
Figure 8: Researchers choose from a full gallery of synthetic research activity types.
Synthetic research activity pending notice showing an estimated time of about three minutes for ten AI agents
Figure 9: Synthetic activities run in minutes, with an email notification once results are ready.
List of AI synthetic participants with completion status and include-in-reports controls
Figure 10: Each AI participant's completion status is tracked, and researchers choose which responses to include in reports.

Step 3 – Learn: Analyse Results Instantly

As soon as responses arrive, Terapage's AI-powered insights get to work. The Synthetic Insights dashboard gives a quick preview of every synthetic activity, and each activity opens into entries, AI summaries, AI analysis, manual insights and word clouds.

Beginners can lean on a few core outputs: sentiment analysis to understand how personas feel, speech maps to see who said what and when, and AI Key Moments to surface the most useful excerpts automatically. Transcripts, summaries, analysis and media can all be exported and turned into reports and analysis for stakeholders.

Synthetic Insights dashboard previewing every synthetic activity with response charts and a sentiment score
Figure 11: Synthetic Insights gives a quick overview of every synthetic activity, including response charts and sentiment scores.
AI-powered sentiment analysis chart breaking synthetic responses into emotional and thematic categories
Figure 12: AI-powered sentiment analysis breaks responses into detailed emotional and thematic categories.
Speech map timeline showing when each participant spoke and highlighted key statements
Figure 13: Speech maps show when each participant spoke and for how long, with key statements highlighted on the timeline.
AI Key Moments highlight reel with auto-extracted excerpts tagged by theme
Figure 14: AI Key Moments automatically extracts the most insightful excerpts and tags them by theme.
Export settings for transcripts, AI summaries, AI analysis and media files
Figure 15: Transcripts, AI summaries, analysis and media can be exported in one step for reporting.

Step 4 – Activate: Validate With Real Participants

Synthetic findings are hypotheses, so the final step is to test the strongest ones with real people. On Terapage, you can move straight from synthetic results into real-participant research without leaving the platform.

Depending on your question, that might mean a live video interview, an online focus group with up to 100 participants on video, an AI-moderated voice interview, an AI-moderated video interview, an AI telephone interview or an always-on Long-Term Insight Community. Because the platform is fully mobile-compatible, participants can join community discussions, post updates and complete AI-moderated interviews from their phones.

Terapage mobile app showing insight community discussion categories
Figure 16: Community members browse discussion categories in the Terapage mobile app.
Mobile community feed where participants post, react, comment and follow updates
Figure 17: A mobile community feed where participants post, react, comment and follow updates.
Real participant taking part in an AI-moderated video interview on a mobile phone
Figure 18: Real participants join AI-moderated video interviews from their phones while the AI moderator listens and probes.
Live video in-depth interview with front-room and back-room chat for the research team
Figure 19: Live video IDIs connect researchers and participants in real time, with front-room and back-room chat.

To find the right people, use participant recruitment services or add participants through screening, bulk import, email invitations, shareable links or integrations such as Salesforce and Databricks, all supported by streamlined onboarding.

Options to add real participants through screening, bulk import, invitations, magic links, marketplace and integrations
Figure 20: Researchers add real participants through screening, bulk import, invitations, shareable links, marketplace access or integrations.

Reward participants for their time through incentive distribution, which lets teams send, track and reconcile eGift cards, prepaid cards and other rewards from the same workflow. For practical tips, read our guide to managing participant incentives.

Participant incentives dashboard showing issued, tracked and reconciled research rewards
Figure 21: Participant incentives are issued, tracked and reconciled from one dashboard.

Finally, bring synthetic and real findings together. The Responses & Data view shows insights from every activity in one place, and Publish Your Insights turns them into professional, shareable reports.

Responses and Data view combining insights from focus groups, chatbot activities, imported interviews and journals
Figure 22: The Responses & Data view brings insights from focus groups, chatbot activities, imported interviews and journals together in one place.

Types of Synthetic Data Researchers Use

Synthetic data comes in a few forms. The easiest way to tell them apart is by how much real data they contain and what kind of output they give you.

Fully Synthetic Data

Fully synthetic data is created entirely by AI personas, with no real respondents involved. It is the most common starting point in market research because it is quick, keeps privacy risks low, and lets you test ideas before recruiting anyone.

On Terapage, you schedule a synthetic AI-moderated interview and it runs on its own in the background. Each AI persona completes its interview, and you can then review the responses one by one or all together.

Fully synthetic AI interview completed automatically by AI personas with status, duration and report inclusion
Figure 23: A synthetic AI interview in which AI personas complete interviews automatically, with status, duration and report inclusion tracked for each persona.

Partially Synthetic Data

Partially synthetic data starts with a real dataset and adds or replaces selected records with synthetic ones. Researchers use it to fill gaps, such as an underrepresented age group or region, or to protect sensitive fields while keeping the overall structure of the data intact.

Hybrid Data

Hybrid data brings synthetic and real responses together in one study. You usually start with a synthetic activity to explore your ideas, then run a similar task with real participants to see what holds up. This is where mixed method research comes into its own: synthetic data helps you narrow your options, and real people confirm what matters.

On Terapage, synthetic and real activities can live in the same study and use the same analysis and reporting tools. For example, real participants can share photos, audio or videos through a multi-task activity, while synthetic tasks on the same topic run alongside it. This makes it easy to see where AI responses and real experiences agree, and where they don't.

Mixed-media upload activity where real participants document progress with images, audio or video
Figure 24: A mixed-media upload activity in which real participants document their progress with images, audio or video, ready for comparison with synthetic findings.
Real participant response combining written feedback with before-and-after images in a hybrid study
Figure 25: Real participant responses combine written feedback with before-and-after images, adding lived-experience evidence to a hybrid study.

Qualitative vs. Quantitative Synthetic Outputs

Synthetic data can give you two kinds of answers. Qualitative outputs explain the “why”, through interview answers, journal entries or written feedback. Quantitative outputs measure the “what”, through scores, rankings, poll choices and matrix ratings.

Terapage covers both within its qualitative and quantitative research tools. Some tasks give you both at once, such as a matrix rating paired with a short explanation of why the persona chose it.

List of research activities that support synthetic data on Terapage
Figure 26: Terapage supports synthetic data across qualitative and quantitative research activities, from AI interviews and journals to polls, matrices and rankings.
Synthetic matrix activity showing an AI persona's rating selection and written explanation
Figure 27: A synthetic matrix activity captures both a quantitative selection and a qualitative explanation from each AI persona.
AI persona's poll and survey responses showing structured quantitative answers
Figure 28: An AI persona's poll and survey responses, showing how synthetic participants produce structured, quantitative answers.

Synthetic Data vs. Real Participant Data: What's the Difference?

Synthetic data and real participant data are not competitors. They answer different questions at different stages of a study, as the comparison below shows.

Synthetic data vs. real participant data at a glance
FactorSynthetic dataReal participant data
SpeedResults in minutes to hoursDays to weeks, depending on recruitment
CostLow, with no recruitment or incentivesHigher, especially for niche or professional audiences
Privacy exposureLow, as no real personal records are collectedRequires consent, data protection and secure handling
Depth of lived experienceSimulated from behavioural patternsAuthentic, grounded in real behaviour and emotion
Accuracy for current opinionLimited, and may miss recent shiftsStrong, reflecting what people think now
Best research stageExploration, screening and pre-testingValidation, final decisions and subgroup accuracy

The takeaway for beginners is simple: use synthetic data to explore and real participants to validate. As Terapage frames it, synthetic users do not replace real people; they protect your budget by narrowing your pipeline to the ideas with the highest potential.

When Should Researchers Use Synthetic Data?

Synthetic data is a powerful tool when it is used for the right job. Use this quick guide to decide.

Good fit for synthetic data:

  • Screening early ideas in concept testing, before you commit budget to any of them.
  • Testing a survey or discussion guide to catch confusing questions before launch.
  • Exploring hard-to-reach audiences, such as clinicians, senior executives or rare patient groups.
  • Handling sensitive topics, where collecting real personal data carries more privacy risk.

Not a good fit for synthetic data:

  • Final go/no-go decisions that need evidence from real people.
  • Precise subgroup statistics or exact response distributions.
  • Fast-changing public opinion, where attitudes may have shifted since the source data was created.

Beginner checklist: Before you start, answer these five questions.

  • Do I need an early estimate, or precise evidence from real people?
  • Is my audience hard to reach or expensive to recruit?
  • Is the topic privacy-sensitive?
  • Am I testing several ideas, questions or messages at once?
  • Will I validate the strongest findings with real participants afterwards?

If you answered yes to most of these, synthetic data is a good place to start.

Synthetic Data Across Industries: Beginner-Friendly Examples

Synthetic data helps wherever research is slow, costly or sensitive. Here's how different industries put it to work.

Healthcare & Medicine

Healthcare studies often involve small, hard-to-reach patient groups and strict privacy rules. With synthetic participants, teams can test patient-journey questions or symptom diaries without using any real patient data.

A good place to start is a synthetic journal activity. Once the questions are refined, the study can move to real patients through an AI-moderated voice interview, backed by Terapage's GDPR- and HIPAA-compliant security.

Diary entry in which a participant describes skin concerns, daily routine and products tried
Figure 29: A participant's diary entry describes their skin concerns, daily routine and the products they have tried, in their own words.
Journal entry with an attached product photo giving visual context to written responses
Figure 30: Participants can attach photos to their journal entries, giving researchers visual context alongside written responses.
AI-moderated interview transcript showing the AI moderator's questions and the participant's answers
Figure 31: An AI-moderated interview transcript shows the AI moderator's questions and the participant's answers side by side.

Consumer Intelligence

For consumer goods and services brands, synthetic data is a fast way to screen packaging, product claims and messaging before creative budget is committed. Synthetic image, video and audio reviews show which concepts resonate and which confuse, within minutes.

The winning concepts can then move into real-world research such as in-store shopping studies, do-it-at-home product tests and digital ethnography, where consumers capture real product experiences as they happen.

AI persona uploading and describing an image in a synthetic consumer research task
Figure 32: An AI persona uploads and describes an image, showing how synthetic image tasks capture visual context along with personal meaning.

Financial Services

In professional and financial services, research audiences are often busy, senior and cautious about sharing personal financial details. Synthetic personas built with financial and professional attributes let teams test how different income segments might react to a new product feature, fee structure or onboarding flow.

Rank-it, sort-it and matrix activities are especially useful here, because they show how personas prioritise features and trade-offs. The strongest options can then be validated through behavioural studies and live or AI-powered telephone interviews with real customers.

Technology & Media

Technology and media teams move fast, and synthetic data helps them keep pace. Before running user experience testing with real users, teams can stress-test app onboarding flows, feature descriptions and campaign messaging with synthetic users to catch confusion early.

For brand and media research, synthetic activities can compare several creative routes in parallel. Validation then happens where digital audiences already are: on their own devices, sharing videos, photos and written feedback in the moment.

Participant video response with an automatic transcript for review alongside the footage
Figure 33: A participant's video response is transcribed automatically, so researchers can review what was said alongside the footage.

Research Agencies

Research agencies often need to shape proposals before a client has approved fieldwork. Synthetic data lets agencies prototype several client concepts in parallel, strengthen their research design and arrive at the pitch with early directional evidence.

Agencies can combine synthetic pre-tests with real fieldwork in one mixed method workflow, use research templates to move quickly, manage every stage through research project management and draw on Co-Pilot Research Services for recruitment, design and analysis support.

Legal teams often use mock jury research to see how their arguments will land before trial. Synthetic jurors can review case files, evidence and arguments through document review and image review activities, showing which points seem convincing and which raise doubts.

The strongest arguments can then be tested with real mock jurors in a live focus group, where they discuss the case together.

HR Teams

HR teams can use synthetic data to pilot employee engagement surveys before sending them to staff. Synthetic personas built with professional and psychological attributes quickly reveal unclear wording, leading questions or topics that may feel sensitive.

Once the survey is refined, real employee feedback can be gathered through AI-moderated interviews or an ongoing insight community, where employees share their views over time.

Where Synthetic Data Fits in the Wider Research Ecosystem

Terapage unified insights platform with Live, Asynchronous, Long-Term Community, Synthetic Users and Data, and Pulse
Figure 34: Terapage brings synthetic users and data together with live, asynchronous, community and Pulse research in one unified insights platform.

Synthetic data is one part of a larger research ecosystem. On Terapage, it sits alongside live research, asynchronous activities, long-term communities and Terapage Pulse, so researchers can move from early synthetic testing to real-world insight on one connected research platform.

Ready to run your first synthetic study?

No credit card required. See how synthetic and real-participant research work together on one platform, or ask our support services team.

Frequently Asked Questions About Synthetic Data

What is synthetic data in market research?
Synthetic data in market research is data produced by AI personas instead of real respondents, such as survey answers, ratings, interview responses and diary entries. Researchers use it to test ideas early, then validate the strongest findings with real participants.
What is the difference between synthetic data and synthetic users?
Synthetic users are the AI personas that take part in a study. Synthetic data is what they produce: the answers, ratings, rankings, transcripts and entries that researchers analyse.
How do you build synthetic personas for a research study?
You choose the traits that describe your audience, such as age, location, profession or buying habits. On Terapage, each activity lets you select up to 13 attribute categories and 50 attributes in total, and you can add your own category for niche audiences.
How long does a synthetic study take?
A typical synthetic activity with ten AI agents completes in about three minutes on Terapage, and researchers receive an email notification when the results are ready.
Can synthetic users replace real research participants?
No. Synthetic users work best before real fieldwork, to screen ideas, refine questions and narrow options. Real participants are still needed to confirm current opinion, capture lived experience and support final decisions.
What is the difference between fully synthetic, partially synthetic and hybrid data?
Fully synthetic data comes entirely from AI personas. Partially synthetic data starts with a real dataset and adds or replaces selected records with synthetic ones. Hybrid data combines synthetic and real responses in one study, usually synthetic first and real participants second.
When should researchers not use synthetic data?
Avoid relying on synthetic data for final go/no-go decisions, precise subgroup statistics or exact response distributions, and fast-changing public opinion where attitudes may have shifted recently.
Which research activities support synthetic participants on Terapage?
Terapage supports synthetic participants in AI interviews, document reviews, journal activities, text activities, fill-it-out forms, image, audio and video reviews, polls and surveys, rank-it and sort-it tasks, matrix questions and media uploads.
How much can synthetic data save on early research?
Terapage estimates that synthetic users can cut early-phase research costs by 50 to 70 percent and shorten timelines by two to four weeks, because ideas can be screened before any recruitment or fieldwork begins.